EMERGENCY SERVICES | 20 to 45 Minute Arrival



Content Pack-out

pack out services team clearing content out
Content Water Damage

If you find yourself in the middle of water damage, fire damage, or a major mould problem, you not only have to deal with repair and restoration of your property, but you also have to consider the valuables in the room that may be damaged, possibly beyond repair. What you may not realize is that often this content, if handled properly, can be salvaged and restored to original state. This will save you countless hours of going and replacing items just to restore your life to how it was prior to the disaster. Traditional moving and storage companies are simply not trained to handle contaminated content. You need professional pack out services. Flood Tech has specially trained professionals that have extensive packing experience along with specialized flood and fire remediation training. 

What you Need to Know About Pack Out Services

If you are dealing through your insurance company with a claim, the first thing they will require is immediate mitigation to prevent any further damage to policy covered belongings. They will also require very particular information on every single item that is affected in the claim. This can be a long tedious process which often can be done incorrectly, resulting in denial of claim. Our pack out services methodologies are not only designed to protect your belongings, but they fully comply with insurance company requirements. We will guide you and assist you in the entire process of processing and itemizing your content for the claim. Fully detailed reports and proper claim submission is part of our guarantee to provide you the fastest solution to get you through the claim process.

Inspect and Catalogue

All content is carefully inspected for damage by our content specialists. Salvageable content is carefully packed and catalogued in our content management software. All non-salvageable content is placed in clear bags and catalogued.

Transport and Protect

Removal of the unaffected items from the disaster site is the best way to protect your content. It gets transported to our climate controlled facility and is always easily accessible during the reconstruction phase.

Clean and Disinfect

Valuables that are salvageable but affected by contaminants are brought to our cleaning facility. We clean each item thoroughly, decontaminate it and deodorize it. Once restored, we can further store it until the restoration is completed.

Restore and Refurbish

Some items are too valuable to replace and need to be refurbished. Be it electronics, keepsakes, collectibles, antiques, furniture or clothing, we have a specialist for every type of restoration need. Once restored, we warranty the work for an extended period of time.

Report Building

Once all content has been properly processed, a final incident report is generated which thoroughly outlines all your content that got affected, as well as inventory of any content that had to be moved off site.

Insurance Claims

If you worry about large content claims, we have a team of specialists that can help you fill out the content loss forms provided by your insurance company. We can help with everything from identifying each item to price validating. Be sure to ask about this extra service when your consultant visits you during your free assessment.

One of the biggest mistakes we encounter is that people try to pack out items by themselves. Often they do it to “save on costs”. Unfortunately, often times they end up destroying belongings that could have otherwise been salvaged. The top mistake people make when tackling a flood or fire disaster by themselves is to take the items out into the sun to dry quickly. Although it is the right thing to do, there are many factors to consider before moving any content. Like plants, mould and other harmful bacteria on water and heat to grow and spore. If content is infected by Category 2 or Category 3 water damage, you have to properly clean and disinfect before fully drying. Eliminating any harmful contaminants is your first step. Knowing which cleaning chemicals are safe for the material they are being applied to is something only a trained and experienced professional understands. Professionals know how to handle all types of water and fire affected content¬† without causing further damage. Often the cost of the pack out and inspection is far less than the potential cost of damage to the products. Once something gets contaminated for long enough or severely enough it becomes unsalvageable and must be destroyed and disposed of safely. If handled correctly often it is salvageable.

content cleanup packing up water damaged items in basement